TURNAROUND TIME & SHIPPING

Shipping Policy

We use Royal Mail, Standard 2nd & 1st class postage your items will be packaged in a neat and tidy white cardboard box clearly labelled and secured, inside will be your order of frames neatly tucked into tissue paper and sealed then spritzed with a beautiful scent.

 

we do not take any responsibility for damages to the packaging but will endeavour to rectify any issues if your frames are damaged internally 

Turnaround Time

Our Turnaround Time is up to 21 Working Days Excluding Back Holidays & Weekends

Unless stated otherwise   

Please do note this is a Husband and Wife run business with 2 young children so all of our spare time is making a successful company we really do appreciate every single order no matter the size, just know you are supporting a normal working family and helping us raise our children knowing hard work pays off.

Return & Exchange Policy

We do not except personalised items for return nor exchange, that being said for our subscription boxes if you by chance you receive a frame you already have then a photo of the duplicate learning frames will be needed and a replacement will be sent to you promptly.